Giving listing partners the CRM they asked for

A Place for Mom needed the partner senior communities to have an easy experience adding and updating listing information.

I sat down with various community managers who used the old version of Partner Central to hear what feedback they had. The conversations went well, and I put the feedback into a new, fresh app designed for both the web and for phones.

Role
Fulltime
Deliverable
Digital Product

Web app

Browse the prototype:

List of leads with aggregated stats
Lead details
Partner Central allows senior home employees to manage listings.
A completed community score encourages managers to fill in adequate information for customers.

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Mobile app

Browse thge prototype:

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